Terms and Conditions

Welcome to RuralEMart!

Please read these Terms and Conditions ("Terms") carefully before using our website (www.ruralemart.com). By accessing or using our services, you agree to be bound by these Terms.

1. General

RuralEMart is an online platform providing daily essentials, fresh vegetables, groceries, and household products.

2. Products and Services

We strive to provide accurate information about products, including descriptions, prices, and availability.

Product images are for illustration purposes only; actual products may vary slightly.

Prices are subject to change without notice.

3. Orders and Payment

Placing an order means you are offering to purchase a product, subject to our acceptance.

Orders may be refused or cancelled if product information is incorrect or if payment issues arise.

Payment must be completed at the time of order through available online payment methods (e.g., UPI, Debit/Credit Cards, Net Banking).or COD

4. Shipping and Delivery

We aim to deliver your orders quickly and safely.

Delivery times may vary based on your location and product availability.

In case of unavoidable delays, we will inform you as soon as possible.

5. Returns and Refunds

We accept returns or replacements for products that are damaged, incorrect, or of poor quality.

Fresh products (like vegetables) must be reported within 24 hours of delivery for return/refund eligibility.

Please read our full Return and Refund Policy for more information.

6. Cancellation Policy

You may cancel your order before it is dispatched.

Once an order is shipped, cancellation may not be possible.

7. User Conduct

You agree not to misuse the website, such as by hacking, sending viruses, or engaging in fraudulent activities.

Any violation of these rules may lead to termination of your access.

8. Intellectual Property

All logos, designs, product names, and content on RuralEMart are our property.

You may not copy, reproduce, or distribute any content without our written permission.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from your use of our website or products.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your information.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page.